Privacy Policy

Autometa ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and related services (collectively, the "Service").

Please read this policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

Information that can be used to identify you, including:

• Contact details (name, email address, phone number)
• Business information (company name, job title)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Profile data (preferences, settings)

Usage Data

Information about how you interact with our Service:

• IP address, browser type, and device information
• Pages visited, features used, and time spent
• Error logs and performance data
• Cookies and similar tracking technologies

Third-Party Data

When you connect third-party services (e.g., LinkedIn, CRM systems), we may receive:

• Contact lists and connection information
• Profile data and activity information
• Other data made available by those services

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service
• To authenticate users and secure accounts
• To process payments and subscriptions
• To communicate with you (service updates, support responses)
• To improve and personalize your experience
• To develop new features and services
• To monitor usage and analyze trends
• To prevent fraud and enhance security
• To comply with legal obligations
• For other purposes with your consent

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contractual necessity: To fulfill our obligations under our Terms of Service
• Legitimate interests: For our business purposes when balanced with your rights
• Consent: When you voluntarily provide data for specific purposes
• Legal compliance: When required by applicable laws

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

With third parties who provide services on our behalf:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers (AWS, Google Cloud)
• Customer support platforms
• Analytics and marketing tools

Business Transfers

In connection with any merger, acquisition, or sale of assets.

Legal Requirements

When required by law or to protect our rights and safety.

Aggregated Data

We may share anonymized, aggregated data that cannot identify you.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods include:

• Account data: Retained while your account is active and for [X] years after deactivation
• Transaction data: Retained for [X] years for financial reporting
• Usage data: Retained for [X] months for analytics
• Marketing data: Retained until consent is withdrawn

You may request deletion of your data as described in Section 7.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication protocols
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw consent: Where processing is based on consent

To exercise these rights, please contact us at privacy@autometa.in. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

For transfers from the EEA to countries not deemed adequate by the European Commission, we implement appropriate safeguards such as standard contractual clauses.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Authenticate users and maintain sessions
• Remember preferences and settings
• Analyze usage patterns
• Deliver targeted advertisements (if applicable)

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

We may use third-party analytics services (e.g., Google Analytics) that collect information about Service usage.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

11. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, California residents may contact us at privacy@autometa.in or through our designated CCPA request portal [link if available].

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website with an updated "Last updated" date and/or through other communication channels.

Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: