Engineered for trust from the ground up.
Security isn't an afterthought bolted on — it's the core foundation of how Autometa software is designed, deployed, and maintained.
Six layers of defense-in-depth protection.
How we safeguard your customer data, communication channels, and business records at every tier.
Encryption Everywhere
All customer data is encrypted in transit using TLS 1.3 with modern cipher suites and Strict Transport Security (HSTS). All databases, blob storage, and backups are encrypted at rest using AES-256 with managed key rotation. Sensitive integration credentials (OAuth tokens, API secrets) are encrypted with per-tenant encryption keys and never stored in plaintext.
Hardened Cloud Infrastructure
Hosted on managed, isolated cloud infrastructure across tier-4 data centers with automatic failover, multi-zone database replication, network segmentation, automated kernel patching, continuous DDoS protection, and hourly encrypted backups.
Granular Access Governance
Autometa CRM provides strict Role-Based Access Control (RBAC), custom role permissions down to individual fields, optional SSO/SAML 2.0 integration, mandatory multi-factor authentication (MFA) for staff, and detailed audit trails that record every administrative action.
Multi-Tenant Isolation & Residency
Strict logical database separation keyed by organization ID ensures that one workspace can never query or access another organization’s data. Enterprise customers can choose dedicated regional data residency zones across North America and Europe.
AI Data Privacy & Zero Retention
Our AI pipeline executes prompts under enterprise zero-data-retention agreements. Customer CRM records, call transcripts, emails, and voice streams are never used to train generalized artificial intelligence models, nor are they logged by third-party model providers.
Continuous Monitoring & Bug Bounty
Real-time telemetry continuously scans for unusual traffic spikes, failed authentication attempts, and unauthorized API calls. We maintain a responsible disclosure program with rapid triage and remediation for verified security findings.
Transparent sub-processor directory.
We partner exclusively with industry-leading infrastructure and service providers bound by strict Data Processing Agreements.
| Provider | Service Role & Purpose | Data Region |
|---|---|---|
| Amazon Web Services (AWS) | Cloud compute, container hosting & VPC infrastructure | Global |
| Google Cloud Platform (GCP) | Edge routing, real-time sync nodes & object storage | Global |
| Stripe, Inc. | PCI-DSS Level 1 payment processing & subscription billing | United States / EU |
| Neon / Managed PostgreSQL | Encrypted relational database storage & automated backups | US East / EU Central |
| Cloudflare | DDoS mitigation, web application firewall (WAF) & edge CDN | Global |
| Resend / Twilio | Transactional email dispatch & SMS security verification | Global |
| Sentry | Application performance telemetry & error tracking (sanitized) | United States |
Responsible Disclosure & Security Research
We welcome reports from security researchers and developers. If you believe you have discovered a security vulnerability in Autometa CRM, Synkly, or our API infrastructure, please report it immediately to our security response team.
Within 24 business hours
Strict protection for good-faith researchers
Need a custom DPA or security questionnaire?
Our compliance team regularly assists enterprise customers with security reviews, vendor assessments, and custom agreements.